The Company

Overview

DB Scape is a CRM software and services provider specialized in content management for multichannel self service customer relationship.

Mission statement

DB Scape mission is to enable companies and administrations to improve their customer relationship operations by providing self-service multimedia access to information and services.

Products

DB Scape offers the following products :
  • Netagora®, a versatile web content management software
  • VocaBase® , a voice application management system
Customers

DB Scape serves customers in various areas including public administrations and private companies in the field of telecommunication, banking & insurance, retail & home shopping, travel & transportation, utilities, and tourism & leisure.
DB Scape business model relies on partnership with technology providers, voice service providers and system integrators.

Services include :
  • Product training & support
  • Consultancy in content management and publishing as well as in voice applications
  • Project implementation
  • Web sites and voice portals hosting


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