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The
Company |
| Overview
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DB Scape is a CRM software and services provider specialized in content
management for multichannel self service customer relationship.
Mission statement
DB Scape mission is to enable companies and administrations to improve
their customer relationship operations by providing self-service
multimedia access to information and services.
Products
DB Scape offers the following products :
- Netagora®, a versatile web
content management software
- VocaBase®
, a voice application management
system
Customers
DB Scape serves customers in various areas including public
administrations and private companies in the field of
telecommunication, banking & insurance, retail & home
shopping, travel & transportation, utilities, and tourism
& leisure.
DB Scape business model relies on partnership with technology
providers, voice service providers and system integrators.
Services include :
- Product training & support
- Consultancy in content management
and publishing as well as in voice applications
- Project implementation
- Web sites and voice portals hosting
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