The VocaPacks Credit Recovery application uses the interactivity of the telephone relationship to facilitate the automatic collection of payments due under conditions that are as user-friendly as possible for customers and at a low cost to the company. It proactively notifies customers and records their intentions and online payments.
The main goal of the Credit Recovery application is to make the execution of different tasks related to payment reminders easier:
The following dialogs simplify payment collection:
There are many application benefits:
• ROI: significant reduction in process costs
• Simplicity, security and an innovative approach
• Rapid deployment (ASP mode or in-sourced)
• Sustainable development: considerably reduces the use of paper