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IVR providing codes for the opening of nearly 4 000 chests through Belgium. GVP platform and integration with security planning and Active Directory, by DB Scape.
European leader of payment systems by electronic debit and credit cards. Attendance and routing IVRs on a Genesys platform for the contact centre in charge of the relationship with merchants and cardholders.
Leading Belgian telco operator. Call routing applications running on a GVP platform, integrated with Avaya telephony. Integration by NextiraOne.
 Santander Consumer Finance, one of the leaders in consumer credit. Outbound call campaigns on fixed lines or mobiles, to the customers with payment delay, in order to collect their promise of payment.