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Operating modes
· Configuration of operating modes (assignment of values to parameters)
· Selection of active operating mode
Real-time tracking
· Number of on-going calls
Chronological call log
· Log display according to filter criteria
· Display of detailed call record
Statistical reports
· Configuration of report contents
· Automatic scheduled generation of reports
· Consultation of automatically generated reports
· On-demand report generation
Special specific functions
· Screen for business-specific configuration of an application
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Operation