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VocaBase is designed as a generic tool that allows managing all of a company’s voice applications. Its internal structure is thus modular and can be scaled in such a way as to allow a progressive increase in the different parameters that influence the size of the voice portal:
· Traffic (number of physical servers and ports)
· Services (quantity of voice services proposed)
· Plug-ins (number of interfaces with external systems)
· Users (number of persons intervening in system configuration and operation)
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VocaBase multi-platform support also enables adapting developed applications to the inevitable market evolution of basic technology.
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Scalability