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VocaBase is a VoiceXML application server featuring tools for the
administration, design and operation of new-generation voice portals.
VocaBase orchestrates all telephone interactions between customers, IT
systems and contact centers in real time, using an integrated definition
of call flow that combines voice interactions, business rules and IT
transactions.
The VocaBase Studio user interface enables business users to rapidly
implement and scale their internal or external applications through
their Internet browser without having to acquire specialized technical
know-how.
It also includes tools for tracking and analyzing traffic and customer
behavior that are essential to companies for continued improvement of
their service quality.
Download the VocaBase flyer .
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