Because of fierce economic competition and environmental constraints, mobility has become key to sustainable development. In this context , transporters invest considerably to develop their offer of products and services to a growing clientele.
Customer relationship tools are essential in such a rapidly changing environment. Among these, the telephone is more than ever the preferred choice for a clientele that is on the move by definition.
Intelligent voice portals combine voice technology and the Internet to give transport infrastructure users the information they need and the means to carry out personal transactions, anytime, anywhere.