Call qualification and routing : our demo
When you call, your mobile number will not be recognized in our CRM. Please enter your phone number.
Choose one of the following numbers to test the different cases.
| First Name
|| Account balance
You’ll then hear the right name, recognized as Standard or VIP Customer.
If you press 1 or say "account balance", you’ll hear your acount balance.
If you press 2 or says "sales", you’ll be transferred to our (actual) sales department.
If you’re recognized as a VIP customer, you can choose Support Service (option 3 of the qualification menu)
For option 2 or 3, if nobody is available, you can ask for a call back, et enter a voice mail.