The customer experience is paramount. Offer an exceptional one!

Our family of callbots is the best way to assist you in the instantaneous processing of your calls in an intelligent way while increasing the well-being of your teams.
Client experience

Connect with your customers like never before!

Offer a memorable conversational experience to your customers, support your agents and save money with Vocabase's family of AI-powered callbots.

Whatever your end goal, we can help!

HANDLE MORE CALLS

Our voicebots are sized to handle all of your incoming calls, at any time, without having to increase your workforce.

IMPROVE THE SATISFACTION AND QUALITY OF YOUR CUSTOMER SERVICE

Eliminate waiting times by responding to all requests at any time by interacting with voice in natural language in the customer's language.

IMPROVE YOUR CONVERSION RATE

Make an appointment, subscribe to a service, place an order, so many examples that our voicebots can support at any time.

OPTIMIZE THE PRODUCTIVITY AND WELL-BEING OF YOUR AGENTS

Free them from mind-numbing routine tasks and allow them to flourish in rewarding contributions with higher added value.

Discover our family of voicebots

Chat with your customers, collaborators on their favorite communication channels

It all starts with the reception, which must be simple, natural and very effective, given the great diversity of destinations sought and the reasons for calls expressed by customers calling organizations and their call centers.
Automated Attendant

Manage your appointments at any time by phone (incoming and outgoing calls)

In many activities (commercial, service, medical, etc.), the execution of a business act requires an appointment. Our appointment management Voicebot ensures customer identification, appointment booking, reminder, cancellation or rescheduling
Appointment management

The voice telephone is the simplest but also the most reliable way to manage secure access

Our Voicebot prevents assaults, by authenticating users and delivering them automatically and securely unique opening and closing codes for next-generation locks.
Security Access

Remind and collect your outstanding payments simply and without delay by telephone from your customers.

Time is money. Our debt collection Voicebot manages reminder campaigns and collects your unpaid bills by SMS and/or automatic phone call, much less expensive than traditional mail, or calls by specialized agents.
Debt collection

Our family of Voicebots is continually growing

Satisfaction surveys, search for places of interest, frequently asked questions, online sales, technical and administrative support, therapeutic follow-up.

Contact us for any specific need

Other needs
Automated Attendant

Chat with your customers, collaborators on their favorite communication channels

It all starts with the reception, which must be simple, natural and very effective, given the great diversity of destinations sought and the reasons for calls expressed by customers calling organizations and their call centers.
Automated Attendant
Appointment management

Manage your appointments at any time by phone (incoming and outgoing calls)

In many activities (commercial, service, medical, etc.), the execution of a business act requires an appointment. Our appointment management Voicebot ensures customer identification, appointment booking, reminder, cancellation or rescheduling
Appointment management
Access security management

The voice telephone is the simplest but also the most reliable way to manage secure access

Our Voicebot prevents assaults, by authenticating users and delivering them automatically and securely unique opening and closing codes for next-generation locks.
Security Access
Debt collection

Remind and collect your outstanding payments simply and without delay by telephone from your customers.

Time is money. Our debt collection Voicebot manages reminder campaigns and collects your unpaid bills by SMS and/or automatic phone call, much less expensive than traditional mail, or calls by specialized agents.
Debt collection
Other needs?

Our family of Voicebots is continually growing

Satisfaction surveys, search for places of interest, frequently asked questions, online sales, technical and administrative support, therapeutic follow-up.

Contact us for any specific need

Other needs

We cover all your needs. All you have to do is choose!

Chat with your customers, collaborators on their favorite communication channels

Do you have a specific need? Our VocaBase Studio development workshop allows you to create your own application at a lower cost by modeling specific business transactions with your customers to the letter.
Custom trainings

A specific use case to deal with? Do you want a turnkey solution?

Discover our ready-to-use solutions: HR automation, banking, insurance, e-commerce…

Access hundreds of pre-defined content as well as advanced features.

Ready to use
Tailor-made

Chat with your customers, collaborators on their favorite communication channels

Do you have a specific need? Our VocaBase Studio development workshop allows you to create your own application at a lower cost by modeling specific business transactions with your customers to the letter.
Custom trainings
Ready to use

A specific use case to deal with? Do you want a turnkey solution?

Discover our ready-to-use solutions: HR automation, banking, insurance, e-commerce…

Access hundreds of pre-defined content as well as advanced features.

Ready to use

Listen to what our customers say...

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Clinique Saint-Pierre Ottignies

“Efficient, innovative and patient-oriented, Vocabase solutions are in line with the five pillars of our strategy: patient, quality, innovation, human resources and leadership, performance.“

Muriel Creteur
Head of Department – ​​Patient Administration

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Belfius Bank

“We have been working with Vocabase for 10 years. We are very pleased with their responsiveness and have noticed a huge reduction in the number of hold-ups that have taken place in our branches since then.“

Jonas Vyverman
Head of Physical Security

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Doctena

“Vocabase allows us to integrate our medical appointment management solutions with a multi-channel user experience that is easy to use by patients and easy to deploy by our healthcare practitioners.

Melanie Menkes
Chief Revenue Officer – Doctena

You wonder why Vocabase?

Calls 10x cheaper to process
+ 50% of incoming calls handled automatically
Customer satisfaction: no waiting time, 24/7 accessibility, natural language
Easy deployment and continuous evolutions by our customers

Our latest articles

  • Dive into 'The Odyssey of Conversational Interfaces: Voicebots 2024 vs. Chatblots 2024', a comprehensive exploration of cutting-edge artificial intelligence technologies. Discover the advances, challenges and prospects of voicebots and chatbots, and how they will shape our digital future in 2024. A must-read for technology enthusiasts and industry professionals....

  • Immerse yourself in the world of Voicebots and discover how they have transformed our relationship with technology. Simplification, accessibility and efficiency: three reasons to adopt them! Stop imagining a world without them and instead explore their multiple benefits for individuals and professionals....

What are you waiting for to offer an exceptional conversational experience?