VocaPack Appointment Management
In the age of self-service and remote relation, there are still many activities that require human contacts. When there activities need to be planned between an organization and these customers, the organization has to deploy modern, easily accessible appointment management tools, anywhere, anytime.
There are several examples, medical appointments, recalls appointments, appointment for technical interventions or repairs, business appointments, logistics appointments, deliveries, services in service centers, shops, craftsmen, etc.
The goal of managing appointments is twofold : whatever the purpose of an appointment, it is to make the appointment as convenient as possible for the clients and especially to remind them to avoid the disastrous impact of unfulfilled appointments that unnecessarily mobilize valuable resources.