VocaPack Debt Collection

In financial crises times, debt collection becomes business critical to

  • Reduce payment periods (the famous DSO = “days outstanding”) that increase the financial costs

  • Reduce the value of definitely lost receivables that reduce turnover

It is therefore necessary to follow-up debtors earlier and more frequently than ever before, in a context where companies are forced to reduce their operating costs

A good solution to face this challenge it to automated debt collection interactions.

The VocaPacks Debt Collection application uses the interactivity of the telephone relationship to facilitate the automatic collection of due payments, under conditions that are as user-friendly as possible for customers and at a low cost to the company. It proactively notifies debtors and records their intentions and online payments.

The main goal of the Debt Collection application is to make the execution of different tasks related to payment reminders easier.

Manage your debt-collection campaign with OCM