News

 Next events


22-23th of June 2008 : New technogies in monitored security for banking and retail companies :
speech-enabled access control 
Neder over Heembeek (Brussels)

Thursday 12th of June 2008 : New hosted solution now available for Belgian Contact Centers.
Belgian Strip Cartoon Centre - Brussels

Tuesday 17th of June 2008 : Vocal Expo.
CNIT, Paris.


 Customers

10-05-06 : RedCats. More...

23-04-04 : Direct Assurance launches new VocaBase® project. More...


 Partners

17-10-07 : DB Scape and Voxpilot strengthen their partnership to deliver the last generation of interactive voice services. More... En savoir plus...

24-04-04 : Cegetel and DB Scape announce a partnership around speech-enabled Internet. More...

03-09-03 : DB Scape becomes Genesys Business Partner. More...


 Pressbook

01Réseaux - Juin 2006 : Article "Le VoiceXML, espéranto des serveurs vocaux". Page1 - Page2

L'Echo - Décembre 2004 : Article "Aiguilleur téléphonique, un métier en pleine mutation". More...


 Newsletters

April 2008 (English) - Avril 2008 (Français)

February 2008 (English) - Février 2008 (Français)

April 2007 (English) - Avril 2007 (Français) 

October 2006 (English)

June 2006 (French)

November 2004 (English & French)


 Past events

2008

April 29 : "Contact center of Tomorrow", Living Tomorrow, Brussels.

Februay 12 : Seminar ContactCentres.be "Speech applications : customer experience in Belgium". Click to learn more

2007

April 3, 4, 5 : DB Scape presented VocaBase 2.1 on the  European Fair for Contact Centres, Customer Relationship and Convergence.
in Paris on 3, 4 and 5 april 2007 on the Genesys stand.

2006

November 23 : Seminaire NextiraOne : Intégration de SVI de nouvelle génération en centres d'appels. More...

November 9 : ContactCentres.be organizes the first seminar about customer experience on speech applications in Belgian call centers. More...

October 10: Open Club Cli@dis : Satisfaction clients et réduction des coûts - Témoignage RedCats More...

June 20 : VocalExpo Paris. More...

2005

Mai 10, December 2 & October 12 : VocaBase® presented at the Voice European Road Show of Genesys in Brussels, Paris and Amsterdam. More...

October 18 & November 8 : DB Scape presented VocaBase at two workshops organized in Paris in partnership with Genesys. More...

April 12, 13, 14 : DB Scape attended the Paris SeCA trade show in partnership with Genesys. More...

April 27 : DB Scape made a Contactcentres presentation on the Pret-a-Porter of Speech Enabled Self-Service CRM. More...

May 4, 5 : DB Scape attended London's Voice World speech event in partnership with Genesys. More...

May 12 & June 9 : DB Scape and Cegetel have organised two joint seminars for the finance and public sectors. More...

March 10 : DB Scape and Brucall's joint seminar on vocal servers for the banking and insurance sectors. More...

March 3,4 : DB Scape was an official sponsor for the Genesys EMEA Partner Forum. More...

2004

Novembeer 25 : Séminaire sur les serveurs vocaux interactifs de nouvelle génération, organisé par Cegetel, DB Scape et Eloquant à Paris. Compte rendu...

November 23 : Seminar about self-service IVR for citizen relationship, organized by DB Scape and EADS Telecom Benelux in Brussels. More...

May 26 : VocaBase® presented at the SeCA 2004 trade-show in Paris. More...

May 25 : VocaBase presented at the Telecom City 2004 exhibition in Brussels. More...

March 4 : VocaBase® presented at the Genesys EMEA partner forum 2004. More...

2003

September 24 VocaBase® presented at the SpeechTEK 2003 fair in New-York. More...



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