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 The company |
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DB Scape is specialized in the development of application management solutions for self-service customer interaction.
The company offers two software products, respectively devoted to the web and the phone channels.
All DB Scape products run on the same core technology components.
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An Internet application server platform for on-line content publishing.
NetAgoraŽ is a multilingual software managing large amounts of indexed information
to be published and queried on on-line media such as web-sites and voice portals.
NetAgoraŽ centralizes information from various multiple sources in a single
repository database in order to publish it on a consistent way.
Easy to maintain, NetAgoraŽ allows users to quickly retrieve the
information they need.
NetAgoraŽ is based on the J2EE open development environment.
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A Voice Application Management System
VocaBaseŽ is a software solution that enables
enterprises and administrations to easily design and operate their self-service voice applications.
VocaBaseŽ applications leverages the VoiceXML standard to be accessible over the phone in natural language,
and use the latest technologies in text-to-speech synthesis and advanced speech recognition.
VocaBaseŽ facilitates the design of dynamic dialogs that depend on
databases contents, either for the purpose of publishing or collecting information.
VocaBaseŽ allows to implement stand-alone voice portals as well as integrated self-service applications in
contact centers. It includes all required run-time interfaces with back-end IT systems as well as with CTI/ACD telephony applications.
VocaBaseŽ provides advanced application monitoring and reporting tools.
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