Traffic Information Services

 Real-time traffic information

By delivering road conditions information directly to motorists via their mobile phone, traffic information service providers help them avoid congested routes and safety hazards, thus improving safety and relieving overall road congestion.

Such service can provide motorists calling from a mobile phone with hands-free with the following information relevant to a motorist's own trip itinerary :

  • real-time traffic information
  • road weather
  • accidents
  • radars
  • ...

 The Solution

Through the use of the VocaBase® Studio, a web-based update and parameterisation interface, authorized personnel will update information on a real-time basis. Only real incidents are updated and indexed by category. The dialog will adapt itself to the motorist's way of handling the system and to data changes.

Typically, a motorist will call and ask by voice the traffic conditions on a specific motorway or on all the roads between two cities. He can also ask to be alerted by automatic voice message or SMS in case of problem on a given route at a specific time.

 Benefits

What are the advantages offered by a traffic information voice portal ?

  • For motorists, up-to-date information is available at any time from any location.
  • Specific information is retrievable by voice recognition without the obligation to listen to a complete information bulletin on all the road conditions.
  • For the administrator, XML data formatting allows the simultaneous updating of web and phone service, without any need of dialogue reconfiguration.
  • The integration of a database of pronunciation of geographical names avoids the need to rework the information database for voice access.
  • The service can be invoiced on a pay per use basis, with a very quick return on investment.

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